Channels/Voice / IVR

When every second counts, the ruler call.

Automated calls with a local BINA and digit-based IVR. And the conversation continues via text message immediately after the call, following the same format.

Voice messageInteractive IVRDigit verification
Four channels, one ruler RCSText messageVoice / IVRWhatsApp
3–4×return on investment in lottery campaigns using coordinated voice and SMS messaging.
100%calls with metrics for service, listening, and dialing.
On demandFor pricing based on volume and minutes, please contact the team.
Why Voice / IVR

Urgency has a voice.

A phone call interrupts—and that’s why it works: the voice reaches those who ignore notifications and those who don’t read messages.

Voice torpedo on a scale

Thousands of simultaneous calls with your recorded message, including one featuring the voice of your artist or brand.

Interactive IVR

Press 1 to pay, 2 to speak to an agent: digit-based menus that resolve the issue during the call itself.

Measured service

They answered the call, listened until the end, and entered the information: each call event becomes an entry in the contact's profile.

Ideal for: Billing and invoicing · Urgent reminders · Campaigns featuring artists

In practice

From recording to the next step.

A voice campaign doesn't end when the call drops. It paves the way for the next message.

Local Bina

Calls with the area code of the contact’s region. Better service, less mistrust.

IVR by digit

Press 1 to pay, 2 to speak with us: you can make your choice right during the call.

Voice + message

The person who answered the call receives the link via text message or WhatsApp shortly after the call, with the call history available in the same profile.

Orchestration

Triggered by default when importing.

Calls are routed to the queue based on specific criteria: urgency, overdue status, or contact preference. Each result is assigned to the same agent.

RCS Text message Voice / IVR WhatsApp

Lotteries: 3–4x return on investment with coordinated voice and SMS campaigns

Hear how the ruler works in practice.

Schedule a demo call and see the IVR workflow in action in your operation.

sintalk.com.br · contato@sintalk.com.br